How Uber Got the Message About Sexual Harassment

Former Uber engineer Susan Fowler sure got our attention with her 3,000-word essay about the brushoff she got from Human Resources when she reported sexual harassment. Her blog post went viral and Uber went into crisis mode, apologizing to employees and hiring big-gun former U.S. Attorney Eric Holder to do an investigation

Some women get stuck in a frustrating he-said-she-said when they report harassment to HR, but Fowler said in her essay that she came armed with evidence. What more is there to say when you show up with screenshots of chat sessions that memorialize your boss’s come-ons?

Open-and-shut case? Not exactly. Fowler says they told her it was all just an “innocent mistake.” Yes, really. I wrote about it today for CNN.com. Here’s a link.