Tag Archives: Regulation

Is Your Stockbroker Smart Enough to Understand the Product He’s Selling You?

Brokerage firms spend big bucks on TV and print ads that depict their stockbrokers as informed, sophisticated professionals who are looking out for clients. So it might come as a surprise to know that when investment products blow up, brokers have been known to complain that they had no way of knowing that the product was bad.

In my story for The New York Times tonight, I show how brokers wiggle out of responsibility  when they sell customers a product that turns out to be garbage. You can read the story here.

Investors’ Story Left Out of Wall Street ‘Wolf’ Movie

You’ve seen the trailers.  A convicted stock fraudster played by Leonardo DiCaprio parties it up on his 170-foot yacht and entertains his office of crooked stock brokers with a half-naked marching band that celebrates the group’s  latest money haul from their clueless clients.

Paramount’s “The Wolf of Wall Street” is a 3-hour movie that opens Christmas Day. I saw a screening in New York on Wednesday night. The mostly 30-something crowd loved watching the hard-partying life that comes when you perfect a method to steal from the public.

My prediction: Young people will be wowed by DiCaprio’s character, Jordan Belfort, just as they were by Michael Douglas aka Gordon Gekko (remember “Greed is Good?”) in the movie “Wall Street.” Douglas said in this story that he was “shocked” that young people decided to work on Wall Street after watching him play a Wall Street bad guy.

Ask your college-aged kids what they think when they see the movie, and let me know.

It was sort of bothering me that amid all this hard partying and cocaine-snorting that nobody had bothered to mention that people actually got hurt by the funny brokers who throw midgets at a bullseye for fun. Thus, my story in today’s New York Times: “Investors’ Story Left Out of Wall Street ‘Wolf’ Movie. You can read it here.

Black Marks Routinely Expunged from Brokers’ Records

Stock brokers who settle with an aggrieved customer are able to get the go-ahead to delete the customer’s complaint from their records almost every time they ask, according to a study released Oct. 16. I wrote about it in today’s New York Times.

To understand the history of these broker shenanigans, take a look at an earlier story that I wrote for The Times on June 10: A Rise in Requests From Brokers to Wipe the Slate Clean.

It’s a topic I’ve been watching for some time. Eleven years ago, brokers were on an earlier push to make their bad records look good, and I wrote about that for Bloomberg Markets Magazine — How Wall Street Protects Bad Brokers. So when Wall Street’s self-regulators at The Financial Industry Regulatory Authority (Finra) tell you this problem emerged in 2009, consider this article from 2002:

Jury Largely Sides With Bank in Madoff-Related Case

A Hartford jury said Wednesday that the Connecticut bank that was custodian for two investors in Bernard Madoff’s Ponzi scheme was not liable for their losses.

I wrote about the Alice-in-Wonderland-style trial in a story for The New York Times on July 8. The bank’s former president said he didn’t know what due diligence the bank might have done to be sure the customer’s assets existed, and didn’t know how the bank maintained accurate records. The president, who’d been in the banking business for 36 years, had a degree in finance from Georgetown University.

Another doozy in the trial was the bank’s former custodial manager, who said he would get three or four “very thick envelopes” of trade confirmations from Madoff some weeks. He put them in a file drawer and never reviewed the documents. (Except that he occasionally took a peek because he was curious about what Madoff might be buying or selling, but not curious enough to do any checking on behalf of the bank’s customers.)

The Hartford trial began in June as a consolidation of three lawsuits with similar allegations. But two of those cases settled for $7.5 million just before the jury began its deliberations, leaving the jury with only the case of two elderly Florida investors to decide. You can read my story about the verdict today for The Times here. Take a lesson from this: When a financial outfit tells you it is your custodian, don’t make the mistake of assuming that means they have custody of your money.

Custodians don’t always take custody: investors beware

Custodial banks typically earn their fees based on a percentage of the value of the assets they’re holding for you. But do they have any obligation to confirm whether there are any assets there in the first place?

A Hartford jury is deliberating over that and other questions in a case brought by former customers of Bernard Madoff. Westport National Bank was custodian of the investors’ accounts. But, as it turns out, when the bank took over the accounts in 1999, no assets existed, and the bank didn’t bother to check.

The custodial issue is becoming ever-more important as investors increasingly put “alternative” investments such as hedge funds in their retirement accounts. Pricing those investments can be dicey, and you shouldn’t expect that your custodian is doing any analysis to ensure that the prices they show on your statements are realistic.

I attended several days of the trial against Westport National Bank in Federal court in Hartford in June. Here’s a story I wrote about it for The New York Times.

When markets come undone from crisis fraud, regulators investigate something else

The public was pretty peeved about the financial crisis in 2008, and regulators felt the pressure to produce a few scalps in response. So what did the regulators do? They investigated something that had nothing to do with the crisis.

I reviewed Charles Gasparino’s new book “Circle of Friends: The Massive Federal Crackdown on Insider Trading — And Why the Markets Always Work Against the Little Guy” for Bloomberg Muse this week.

Gasparino tells the story of the all-out war on insider trading that began in 2008, and he questions the regulators’ priorities in pursuing inside traders when there were people who’d just about brought down the economy roaming free.

The book has some problems, but Gasparino is right that our regulators are chasing all the wrong people. Here’s the review.

Amaranth hit death spiral as sycophants, fools cavorted

The Greenwich, Connecticut hedge fund Amaranth Advisors LLC collapsed in September 2006 after losing more than $6 billion in the natural-gas futures market. I reviewed the new book about the debacle, “Hedge Hogs: The Cowboy Traders Behind Wall Street’s Largest Hedge Fund Disaster,” for Bloomberg Muse today. You can read it here.

Stockbrokers say the darndest things

I was at a local bank this morning, filling out the paperwork for a Certificate of Deposit, when I overheard a stockbroker in the next cubicle trying to answer questions from a worried elderly couple who’d come in with an account statement that had alarmed them.

“As long as you hold the CMO to term, you can’t lose money,” the broker said, referring to their investment in a collateralized mortgage obligation. I couldn’t help but wonder which would happen first — the maturity date of the CMO or the year of the couple’s estimated life expectancy.

I looked up at the bank officer who was doing the paperwork for my CD. “You guys sell CMOs?” I asked. Yes, indeed, she told me, not the least bit taken aback when I asked “Why are you selling risky stuff like that at your bank?”

He’s doing great!” she said of her huckster colleague, and I could hardly argue with that. “I’m sure he is,” I replied, my sarcasm going totally over her head.

I’d begun to scribble notes as the back-and-forth continued between the seniors and the broker. “It’s backed and guaranteed by the U.S. government,” the salesman told his customers. But the husband kept coming back with questions. “But the value’s gone down,” he said.

No sweat, the broker told him. That’s just partial return of your principal, he said. “This valuation number means nothing.” But no, the value’s gone down more than the amount of the principal repayment, the husband countered. “Pay no attention to the losses,” said the broker. “I have no concerns. This is the best buy in the industry.”

Best buy in the industry for the broker, maybe. Even if that investment winds up working out fine for the couple, they clearly didn’t understand what they’d purchased. And if they wind up losing, smart money says that broker will swear he never told those customers that anything about their CMO was “guaranteed.”