In today’s forced arbitration world, plaintiffs’ lawyers can’t make any money on a $500 rip-off complaint from a single consumer or a one-off $1,000 wage and hour claim. Banning access to the courts for individual matters — while barring group claims even in arbitration — is a near-guarantee that sleazy operators won’t be held accountable.
Until now. Lawyers whose cases hit a dead-end when companies began banning class actions are using advertising, social media, and word-of-mouth among employees to track down plaintiffs and file mass arbitrations. That means that, these days, exploited employees with very similar cases can turn the arbitration game against employers. I wrote about one such case against the food delivery service DoorDash for The American Prospect. You can read it here.